Fireflies.ai Pricing & Review 2026

Cloud-based bot joins calendar-scheduled calls as a participant. ASR pipeline produces transcripts with speaker diarization. NLP layer generates topic segments, action items, and sentiment markers. API exposes transcript data for custom workflows.

Fireflies.ai is an AI meeting assistant that joins video calls, records audio, and generates searchable transcripts with speaker labels. It produces automated summaries, action items, and topic-based highlights across Zoom, Google Meet, Teams, and other platforms.

Automated meeting transcription and note-taking, sales call analysis and coaching, customer interview documentation, team meeting recap distribution, searchable meeting archive for compliance or knowledge management.

Joins Zoom, Google Meet, Microsoft Teams, Webex, and other calendar-linked calls automatically. CRM push to Salesforce, HubSpot, and Pipedrive. Integrates with Slack, Notion, Asana, and Zapier for action item routing.

Free tier includes limited transcription credits and 800 minutes of storage. Pro is not independently confirmed/user/month (annual) with unlimited transcription, AI summaries, CRM integration, and custom vocabulary. Business is not independently confirmed/user/month adding conversation intelligence, team analytics, and unlimited storage. Enterprise includes SSO, API access, and dedicated support.

Help center at guide.fireflies.ai covers onboarding, calendar setup, CRM integration, API docs, and admin controls. FAQ addresses recording consent and data residency.

Sales teams that need call recording and deal intelligence, managers who want to skip meetings and read the summary, customer success teams documenting onboarding and QBR calls, and remote-first orgs building a searchable meeting knowledge base.

Teams in regulated industries where third-party call recording raises compliance concerns, organizations where meetings are rare and notes are handled manually, or users who need real-time live captioning (Fireflies focuses on post-meeting transcription).